In 2009, Bill Gates gave a speech at a private dinner where he famously said “the future of search is verbs.” Gates wasn’t talking about the words people type into search boxes, he was instead talking about why people search. Before we can understand why search is important, we need to take a step back and understand why people search. Why People Search Online In the early days, people searched to find a list of documents that contained the words they typed in. That’s no long