top of page

How to Start a New Business in Michigan: A Practical Launch and Marketing Checklist

  • Sep 12, 2022
  • 13 min read

Updated: Aug 7


How to Start a New Business in Michigan

Starting a business is exciting—but the number of things you need to create, register, connect and manage can become overwhelming quickly.


You need a business name, registration, banking, insurance, a website, a Google Business Profile, social media accounts and some way of bringing in customers. Then you begin hearing about SEO, GEO, Google Analytics, CRMs, email marketing and conversion tracking.


It is easy to spend so much time preparing to launch that you never actually begin generating revenue.


This guide separates the process into three categories:


  • What you should have before launching

  • What you can add as the business grows

  • What you probably do not need immediately


This article focuses primarily on Michigan businesses and their digital presence. Legal, licensing, tax and insurance requirements vary by business, so consult an attorney, accountant or other qualified professional when appropriate.


The Essential New-Business Checklist


Before investing heavily in advertising, try to have these foundational items in place:


  • A finalized business name

  • The appropriate business registration

  • An Employer Identification Number, if needed

  • Required licenses, permits and insurance

  • A business bank account

  • Clearly defined services or products

  • Basic pricing or a quoting process

  • A business phone number and email address

  • A domain name

  • A professional website or landing page

  • A Google Business Profile, if eligible

  • Relevant social media profiles

  • Website analytics and conversion tracking

  • A process for responding to leads

  • A realistic marketing budget


You do not need to perfect every detail before opening. You should, however, have enough of the foundation in place to accept customers and measure how they find you.


Part One: Business Essentials


1. Choose and Verify Your Business Name


Your business name needs to be memorable, appropriate for your industry and usable across the internet.


Before committing to a name, check:


  • Michigan business records

  • Google search results

  • Available domain names

  • Facebook, Instagram and LinkedIn

  • Relevant trademark records

  • Similar businesses in your market

  • Whether the name is easy to spell and pronounce


Avoid choosing a name based solely on whether the domain is available. Make sure it will still make sense if the business expands into additional services or locations.


Michigan business owners can search existing entities and begin the registration process through the Michigan Department of Licensing and Regulatory Affairs.


Checklist


  • Business name selected

  • Similar businesses researched

  • Domain availability checked

  • Social media usernames checked

  • State business records searched


2. Register the Business


The appropriate business structure depends on your circumstances. Common options include:


  • Sole proprietorship

  • Limited liability company

  • Partnership

  • Corporation


The structure can affect taxes, liability, ownership and reporting requirements. An accountant or attorney can help you decide which option is appropriate.


Michigan launched its MiBusiness Registry Portal for business formations, annual reports and other official filings. You can access current information through the Michigan Corporations Division.


Be cautious of unofficial websites and mailings that charge unnecessary fees for government filings.


Checklist


  • Business structure selected

  • State registration completed

  • Registered agent information confirmed

  • Required local registrations reviewed

  • Important filing deadlines saved


3. Apply for an EIN if Needed


An Employer Identification Number is a federal tax identification number issued by the IRS.


Businesses may need an EIN to:


  • Hire employees

  • Open certain business bank accounts

  • File business tax returns

  • Apply for licenses

  • Operate as certain types of legal entities


Apply directly through the IRS Employer Identification Number page. The IRS does not charge a fee to obtain an EIN.


If you are forming an LLC, corporation or partnership, complete the state formation process before applying for the EIN.


Checklist


  • EIN requirement determined

  • EIN obtained directly from the IRS

  • Confirmation letter stored securely


4. Determine Your Licensing, Permit and Insurance Requirements


Depending on the business, you may need:


  • State professional licensing

  • Local business licenses

  • Building or zoning approval

  • Sales-tax registration

  • Health department approval

  • Contractor licensing

  • Commercial auto insurance

  • General liability insurance

  • Professional liability insurance

  • Workers’ compensation coverage


Do not assume that registering an LLC gives you every license required to operate.


Michigan provides a state license search to help businesses identify regulated activities. Your city, township or county may have additional requirements.


Checklist


  • State licensing researched

  • Local requirements checked

  • Insurance needs reviewed

  • Required permits obtained

  • Renewal dates documented


5. Open a Business Bank Account and Establish Bookkeeping


Keeping business and personal finances separate makes accounting easier and helps create clearer records.


Before accepting payments, establish:


  • A business checking account

  • A business credit or debit card

  • A bookkeeping system

  • A payment-processing method

  • A process for saving receipts

  • A system for invoices and estimates

  • A plan for tax payments


You may also want to consult an accountant about estimated taxes, payroll, sales tax and deductible expenses.


Checklist


  • Business bank account opened

  • Payment processor selected

  • Bookkeeping software configured

  • Invoice and estimate templates created

  • Tax responsibilities reviewed


6. Define What You Sell and Who You Help


Before marketing the business, you need to explain the offer clearly.


Identify:


  • Your primary products or services

  • Your ideal customers

  • The geographic area you serve

  • The problems you solve

  • How customers purchase or schedule

  • How your pricing works

  • Why someone should choose your business

  • What you do not offer


“Everyone” is rarely a useful target audience.


A residential carpet cleaner in Novi, a statewide retirement-plan consultant and an online retailer require very different websites and marketing strategies.


Clear positioning makes everything that follows easier, including the logo, website, advertising and sales process.


Checklist


  • Primary services or products defined

  • Ideal customer identified

  • Service area established

  • Pricing or quote process determined

  • Main competitive difference identified


Part Two: Your Brand and Contact Information


7. Create a Basic Brand Identity


You do not need a massive brand-guidelines document before launching, but your company should have a consistent visual identity.


At minimum, establish:


  • A professionally designed logo

  • Primary and secondary colors

  • One or two fonts

  • A short business description

  • A consistent tone of voice

  • Versions of the logo for light and dark backgrounds


The logo should work on websites, social media, print materials, vehicles, uniforms and signs.


Avoid relying on a detailed logo that becomes unreadable when displayed as a small social media profile image.


Checklist


  • Primary logo created

  • Simplified or square logo version created

  • Brand colors selected

  • Fonts selected

  • Short business description written

  • Logo files stored in multiple formats


8. Get a Business Phone Number and Professional Email


Customers should have a reliable way to reach the business.


Use an email address connected to your domain, such as:


A domain-based email generally looks more established than using a personal Gmail, Yahoo or AOL address for business communications.


Your phone system should also provide:


  • A professional voicemail greeting

  • Reliable notifications

  • The ability to return calls quickly

  • Access for the appropriate employees

  • Call tracking if you plan to advertise


Checklist


  • Business phone number active

  • Voicemail recorded

  • Professional email created

  • Email signature added

  • Lead notifications tested


9. Register Your Domain Name


Your domain is the address people use to access your website.


Choose a domain that is:


  • Easy to remember

  • Easy to spell

  • Closely connected to the business name

  • Free of unnecessary hyphens and numbers

  • Flexible enough for future growth


The business owner should retain ownership and control of the domain. Do not allow a designer, employee or marketing company to register it in an account that you cannot access.


Turn on automatic renewal and keep the payment method current. Losing access to a domain can interrupt the website, email and advertising.


Checklist


  • Domain registered

  • Business owner listed as the account owner

  • Automatic renewal enabled

  • Recovery email and phone verified

  • Login stored securely


Part Three: Your Essential Digital Presence


10. Build a Professional Website


Your website serves as the central location for information about your company.


Even if customers discover you through Google, Facebook, an advertisement or a referral, many will visit the website before contacting you.


A new-business website should clearly communicate:


  • What the business does

  • Who it serves

  • Where it operates

  • Why customers should trust it

  • How to request service or make a purchase


At minimum, most service-business websites need:


  • A homepage

  • Individual service information

  • An About page

  • A Contact page

  • Privacy and legal information

  • Clear calls to action

  • A mobile-friendly design

  • A contact form that has been tested


Businesses with several important services should usually create dedicated pages rather than placing everything on one general services page.


The website should be built in an account the business owns. The domain, website and digital assets should remain under the business’s ownership and control.


Website Launch Checklist


  • Domain connected

  • SSL certificate active

  • Website displays correctly on mobile

  • Phone number is clickable

  • Contact forms work

  • Form notifications are received

  • Thank-you page or completion event works

  • Page titles and descriptions are added

  • Search engines can index the website

  • Privacy policy is published

  • Analytics and conversion tracking are installed

  • All temporary text and images are removed


11. Create or Claim Your Google Business Profile


For eligible local and service-area businesses, a Google Business Profile is one of the most important free marketing tools available.


A verified profile can help your business appear in Google Search and Google Maps.


You can create or claim a Google Business Profile here. Google does not charge businesses to create a profile.


Complete as much of the profile as possible:


  • Official business name

  • Primary business category

  • Additional categories

  • Address or service area

  • Phone number

  • Website

  • Business hours

  • Services

  • Business description

  • Logo

  • Cover image

  • Original photos


Use the real-world business name consistently. Do not add cities, services or keywords to the name unless they are genuinely part of the business’s legal and public-facing name.


Service-area businesses that do not receive customers at their address should hide the address rather than displaying a home, virtual office or unauthorized location.


Google Business Profile Checklist


  • Existing profile searched for

  • Profile created or claimed

  • Business verified

  • Correct category selected

  • Address or service area configured

  • Phone number and website added

  • Hours completed

  • Services added

  • Logo and photos uploaded

  • Review link saved


12. Create a Facebook Business Page


A Facebook Page gives the business an official presence separate from your personal profile.


Add:


  • Business name

  • Appropriate category

  • Short description

  • Logo

  • Cover image

  • Phone number

  • Website

  • Hours

  • Service area or location

  • Call-to-action button


A real personal Facebook account must create and administer the Page. Do not create a fake personal profile for the business.


Instead of sharing personal passwords, give employees and marketing partners the appropriate Page or Meta Business access.


Facebook Checklist


  • Business Page created

  • Username claimed

  • Logo and cover image added

  • Contact information completed

  • Call-to-action button configured

  • Appropriate administrators added

  • Facebook Page secured through Meta Business tools


13. Create the Social Profiles That Fit Your Business


You do not need to be active on every social network.


Choose platforms based on where customers spend time and what type of content the business can realistically create.


Instagram


Instagram is especially valuable for businesses with visual work, products, transformations, projects or an active local audience.


Examples include:


  • Contractors

  • Landscapers

  • Medical aesthetics practices

  • Restaurants

  • Retailers

  • Fitness businesses

  • Real estate professionals

  • Designers


Set up a professional account, complete the contact information and connect it to the Facebook Page. Instagram’s professional dashboard provides access to business tools and performance insights.


LinkedIn


LinkedIn is generally more useful for:


  • Business-to-business companies

  • Consultants

  • Professional services

  • Financial companies

  • Commercial contractors

  • Manufacturers

  • Companies recruiting employees


A LinkedIn Page is free to create and gives the company an official professional presence. Review LinkedIn’s Page setup guidance before creating one.


YouTube, TikTok and Other Platforms


Video platforms can be valuable when the business can consistently produce demonstrations, project footage, educational videos or short-form content.


They are not automatic requirements for every new business.


It is better to maintain two complete and active profiles than create six profiles that remain empty for years.


Social Profile Checklist


  • Appropriate platforms selected

  • Usernames claimed

  • Business descriptions added

  • Logo and cover images uploaded

  • Phone number and website added

  • Login and recovery information secured

  • Administrative access assigned properly


14. Claim Other Important Business Listings


Google is the priority, but it is not the only place customers and digital systems may encounter your company.


Depending on the business, consider claiming:



You do not need hundreds of low-quality listings.


Focus on reputable platforms that customers, search engines and AI-powered search systems may use to verify information about the business.


Keep the following information consistent:


  • Business name

  • Address or service area

  • Phone number

  • Website

  • Hours

  • Business description


Business Listing Checklist


  • Bing listing claimed

  • Apple listing claimed

  • Important industry listings identified

  • Business information kept consistent

  • Duplicate listings reported or corrected


Part Four: Tracking and Lead Management


15. Install Website Analytics


Before investing in SEO, Google Ads, Facebook advertising or other campaigns, establish a way to measure performance.


At minimum, most businesses should consider:


  • Google Analytics 4

  • Google Search Console

  • Google Tag Manager

  • Form-submission tracking

  • Phone-click tracking

  • Advertising conversion tracking


Google Analytics can provide information about website traffic and visitor behavior.


Google Search Console helps monitor how the website appears in Google Search, including queries, impressions, clicks and indexing issues.


Google Tag Manager can provide more control over marketing and conversion events, depending on the website platform.


Simply connecting Google Analytics is not enough. Make sure important actions are actually recorded.


Tracking Checklist


  • Google Analytics installed

  • Google Search Console verified

  • XML sitemap submitted

  • Form submissions tracked

  • Phone-number clicks tracked

  • Google Ads conversions configured when applicable

  • Meta Pixel configured when applicable

  • Test conversions completed

  • Duplicate events ruled out


16. Create a Process for Handling Leads


Generating leads does not help if nobody responds to them.


Decide:


  • Who receives form notifications

  • Who answers calls

  • How quickly leads should receive a response

  • Where contact information is stored

  • How estimates and appointments are scheduled

  • How follow-ups are handled

  • How unsuccessful leads are documented


A spreadsheet may be sufficient at the beginning. As lead volume increases, a customer relationship management system can help organize contacts, automate follow-ups and prevent opportunities from being forgotten.


Lead-Management Checklist


  • Lead notifications assigned

  • Response-time goal established

  • Contact information stored

  • Follow-up process documented

  • Scheduling process created

  • CRM considered or configured


17. Create a Review Process


Reviews help potential customers evaluate a new business and can strengthen local visibility.


Create a simple system for requesting reviews from actual customers after the service or purchase is complete.


Do not:


  • Purchase reviews

  • Ask employees to pose as customers

  • Create fake accounts

  • Offer incentives that violate platform policies

  • Request reviews from people who did not use the business


Make sure someone monitors and responds professionally to new reviews.


Review Checklist


  • Google review link saved

  • Review request message created

  • Appropriate customers asked for feedback

  • New reviews monitored

  • Responses posted professionally


Part Five: Marketing Planning


18. Define Your Business Goals


“Get more customers” is a reasonable goal, but it is not specific enough to build a complete marketing strategy.


Clarify:


  • Which services need to grow

  • Which locations matter most

  • What a qualified lead looks like

  • How many new customers the business can handle

  • The approximate value of a customer

  • Which services are most profitable

  • Whether the goal is immediate leads or long-term growth


A business trying to generate appointments this month may need a different strategy than one building organic visibility over the next year.


Goal-Setting Checklist


  • Priority service selected

  • Target locations selected

  • Ideal customer defined

  • Lead capacity estimated

  • Customer value estimated

  • Short- and long-term goals documented


19. Establish a Realistic Marketing Budget


Marketing should be treated as an investment in customer acquisition rather than something funded only when money happens to be left over.


Your budget may need to cover:


  • Website development

  • SEO

  • Content creation

  • Google Ads

  • Social media advertising

  • Graphic design

  • Photography or video

  • Email marketing

  • CRM software

  • Call tracking

  • Directory memberships


You do not need to launch every channel simultaneously.


Choose the marketing methods most likely to reach your customers and support the current stage of the business.


20. Choose the Right Initial Marketing Strategy


Different strategies serve different purposes.


Search Engine Optimization


SEO builds long-term visibility in Google and other search experiences. It generally takes time, but results can compound as the website gains relevance and authority.


Google Ads


Google Ads can place the business in front of people actively searching for a service. It can produce leads more quickly, but the website and tracking should be ready before campaigns begin.


Social Media Marketing


Social media can build visibility, maintain customer relationships and demonstrate the company’s work. Results depend heavily on the business, audience and content.


Meta Advertising


Facebook and Instagram ads can be effective for reaching specific audiences, promoting visual services and generating demand.


Generative Engine Optimization


GEO helps make the business easier to understand and reference in AI-powered search experiences such as ChatGPT, Gemini and Google’s AI search features. It builds on a strong SEO, content and business-information foundation.


The right strategy may combine several channels, but each one should have a defined role.


Nice-to-Have Items You Can Add Later


These items can be valuable, but most businesses do not need all of them before accepting their first customer.


Professional Photography and Video


Original visuals can make the website, social profiles, advertisements and Google Business Profile more credible.


Email Marketing


An email list can help the business maintain relationships, promote services and encourage repeat purchases.


A CRM and Automated Follow-Up


Automation can help with:


  • Immediate lead responses

  • Appointment reminders

  • Estimate follow-ups

  • Review requests

  • Customer reactivation

  • Email and text communication


A Content and Blogging Strategy


Helpful content can answer customer questions, support SEO and increase visibility in AI search.


Case Studies


Case studies demonstrate real experience by explaining the customer’s problem, the work performed and the result.


Paid Advertising


Advertising can help the business generate leads more quickly, but it works best after the website, offer and tracking are ready.


Brand Guidelines


Formal guidelines become more useful as the business hires employees, works with multiple vendors or produces more marketing material.


What You Probably Do Not Need on Day One


A new business generally does not need:


  • An expensive custom-coded website

  • A presence on every social network

  • Hundreds of directory listings

  • Thousands of social media followers

  • A complicated software stack

  • A massive advertising campaign

  • Perfect branding before earning the first dollar

  • Every possible service listed at launch


Focus on the pieces that help customers understand, trust and contact the business.


You can expand as you learn what customers need and which marketing channels produce results.


Keep Ownership of Your Business Accounts


The business owner should retain ownership and primary control of:


  • The domain

  • Website

  • Google Business Profile

  • Facebook Page

  • Instagram account

  • LinkedIn Page

  • Google Analytics

  • Google Search Console

  • Google Ads account

  • Meta advertising account

  • CRM

  • Logo and design files

  • Customer data


Marketing providers and employees can be granted the access required to perform their work. They should not need to own the accounts.


Use secure passwords, enable multifactor authentication and avoid sharing a single personal login among several people.


Complete New-Business Digital Checklist


Must Have


  • Business name

  • State registration

  • EIN, if needed

  • Required licenses and insurance

  • Business bank account

  • Defined services and service area

  • Basic pricing or quote process

  • Business phone number

  • Professional email address

  • Domain name

  • Brand identity

  • Mobile-friendly website

  • Working contact form

  • Google Business Profile, if eligible

  • Relevant social media profiles

  • Website analytics

  • Conversion tracking

  • Lead-response process

  • Marketing goals and budget


Strongly Recommended


  • Bing Places listing

  • Apple Business Connect listing

  • Review-request process

  • Google Search Console

  • Original business photos

  • Dedicated service pages

  • Basic SEO

  • Paid search advertising

  • Customer follow-up system


Add as the Business Grows


  • CRM and automation

  • Email marketing

  • Blogging and content strategy

  • Case studies

  • Professional video

  • Expand paid search advertising

  • Social media advertising

  • Ongoing SEO and GEO

  • Additional location or service pages

  • Advanced reporting


You Can Do This Yourself—or We Can Handle the Digital Side


Everything in this guide can be completed individually. Some business owners enjoy creating accounts, building a website, learning analytics and managing marketing campaigns.


Others would rather focus on serving customers, developing the business and generating revenue.


Amplify Digital Marketing helps new and established Michigan businesses build the digital foundation they need to grow.


We can help with:



You maintain ownership and control of the website and digital assets we create for your business.


Whether you need help with one missing piece or want us to handle the entire digital setup, we can create a strategy based on your business, budget and goals.


We use AI to move faster—not to cut corners.


Contact Amplify Digital Marketing to schedule a free consultation.


Newsletter-Names.jpg

Subscribe To Our Newsletter Today!

Stay up-to-date and never miss a blog post! Join our mailing list today and we'll send our blogs right to your email so that you can easily reference the content whenever you want, without having to be online.

Thanks for subscribing!

bottom of page